Data Deletion Instructions

At CREDIINDIA, we respect your privacy and your right to control your personal information. This page explains how you can request deletion of your personal data that has been collected and stored by us.

1. What Data Can Be Deleted

Upon request, we may delete the following personal information associated with you:

• Name, mobile number, and email address
• Loan inquiry and application details
• Uploaded documents (where legally permissible)
• Communication records such as emails and messages

2. Data That May Be Retained

Certain data may be retained even after a deletion request, where required by law, regulatory obligations, or legitimate business purposes. This may include:

• Records required under Indian laws and financial regulations
• Data required for fraud prevention or dispute resolution
• Information mandated to be retained by banks or NBFC partners

3. How to Request Data Deletion

To request deletion of your personal data, please follow the steps below:

• Send an email to hello@crediindia.com
• Use the subject line: “Data Deletion Request”
• Include your registered mobile number and email ID
• Briefly mention the reason for the deletion request (optional)

4. Verification Process

For security purposes, we may verify your identity before processing your request. This may include confirming your registered contact details.

5. Processing Time

Once your request is verified, we will process your data deletion request within 7 to 15 working days. You will receive confirmation once the process is completed.

6. Impact of Data Deletion

Please note that deleting your data may affect our ability to provide certain services, including ongoing or future loan processing.

7. Third-Party Data

If your data has been shared with banks, NBFCs, or service partners, you may need to contact those third parties directly for deletion, as their policies may apply.

8. Changes to These Instructions

We may update these Data Deletion Instructions from time to time. Any changes will be reflected on this page with an updated date.